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Jaivique Loyalty Program

What is the Jaivique Loyalty Program?

We have launched the Jaivique Loyalty Program so that all our dear customers can get rewarded for every step of their journey with us! To access the benefits of the program, you must log in to jaivique.com

How do I earn Jaivique Loyalty Points?

Earn 50 Jaivique points for every Rs.1000 you spend. Once you earn 100 points, you can redeem them for a straight Rs.100 discount on your next order.

Is there a membership fee?

There is no membership fee to participate in the Jaivique Loyalty program. All you need to do is start shopping and earn points!

What happens if my order is cancelled?

Points rewarded for the cancelled order will be deducted from your account.

What is the validity period for the Jaivique Loyalty Points?

Jaivique Loyalty Points are valid for 1 year from the date they are credited to your account.

Is it possible to cancel the order placed using Jaivique Loyalty Points?

No, once you have redeemed the Jaivique Loyalty Points, it is not possible to cancel the order.

Is it possible to use the Jaivique Loyalty Points as the sole payment method for shopping on jaivique.com?

No, it is not possible to use Jaivique Loyalty Points for the entire purchase amount. Jaivique Loyalty Points can only be used to get a discount on a certain value of the cart. You need to make a minimum purchase of Rs.1000 to redeem your Jaivique Loyalty Points. Only when you have 100 points can you redeem them in your order.

When will the points be credited to my account after purchase?

Once your order is delivered, the Jaivique Loyalty Points will be credited to your account after the return period (if any) has ended.

What happens to the Jaivique Loyalty Points used for a purchase if I cancel or return the order?

If you cancel the order, the Jaivique Loyalty Points used for the purchase will be credited back to your account immediately. If you return the product, the Jaivique Loyalty Points used for the purchase will be credited to your account once the product has passed the quality check and the return has been approved.

If I cancel the order, will the Jaivique Loyalty Points that were to be credited to my account also be cancelled?

Yes, the Jaivique Loyalty Points that you were supposed to earn will be revoked for the cancelled order.

Where can I check the details of my Jaivique Loyalty Points?

To view the details of your Jaivique Loyalty Points, please follow these steps:

  1. Log in to jaivique.com
  2. Navigate to the bottom right of the page and click on “Points”. This will take you to the points history page, where you can check the status of your Jaivique Loyalty Points, including whether they are 'on the way,' 'credited,' 'redeemed,' or 'expired.'

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